Frequently asked questions
We have compiled answers to frequently asked questions on this page. Below you will find information on how Tomtoi works and how you can make the most of the service.
If you have a question that is not answered below, please feel free to contact us!
What is Tomtoi and how does it work?
Tomtoi is a website that brings together all the services related to dogs and cats. Pet owners can search for different pet services, puppy mills, breeders, trainers, rescuers, pet sitters and pet walkers. The site also allows you to report strays.
Businesses and associations can advertise their services and events on the Tomtoi website at a low annual cost.
Tomtoi is aimed at dog and cat lovers who want to find all their services in one convenient place.
What does it cost to use Tomtoi?
Browsing and submitting listings is free of charge for individuals, except for missing pet reports, which cost €9.90 per report.
For business customers, it costs €49 per year to submit a listing, which covers one listing for the products and services offered.
Why use Tomtoi?
Tomtoi is an easy-to-use website with all the services you need for pets. You save time and effort by not having to search for the right service on numerous social media channels and other sources. Tomtoi has it all!
For advertisers, Tomtoi offers an excellent opportunity to reach exactly the right target group for the everyday challenge that the customer is looking for a solution to.
How do I get my listing removed from Tomtoi?
If you want your listing to be removed from Tomtoi, please log in and search for your own listings. Removal is a snap.
How do I register on Tomtoi?
Register at: https://en.tomtoi.com/register. Once registered, you will receive an account and can post your listing or contact people and companies who have posted an listing on the site.
How can I contact the person who submitted the listing?
To contact the author of the listing, please register on the site and log in with your login details. Login is required to ensure user security.
What do I do if I see an inappropriate message on Tomtoi?
Let us know as soon as possible by sending an email to [email protected].
What information do I need to share when I register for the service?
When you register as an individual, we need your name and email address. We will also ask for your phone number (not mandatory) and, if you submit an listing, the type of listing.
For business customers, in addition to your name and email, we ask for your company name and business ID. Your telephone number is optional and if you are a business customer, we will ask you for the type of advertisement.
You can find the information you need to register on the registration form at https://en.tomtoi.com/register/
How do I report a lost pet when my pet gets loose?
Register as a Tomtoi user and then fill in the report here.
Leave as detailed a description of your pet as possible. Do not give the exact location of the stray or the pet’s name. Make a payment (€9.90 per report) and we will publish the report. Good luck finding your lost pet!